Russ finished a BS in Political Science at Georgia Southwestern State University and later enjoyed careers in Enterprise Software and Financial Services. He most recently served Hancock Claims Consultants in Operations and Carrier Relations. Russ contributed to much of the seedling growth and infrastructure of the Ladder Assist Industry and has managed more than 500k property inspection claims for more than 30 top insurance carriers. His time at Hancock Claims inspired Russ to create the founding principle for Ladder Now: Quality over quantity, no matter the cost.
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