We provide a detailed roof inspection

A Ladder Assist begins when one of our expert inspectors meets the Adjuster or Engineer onsite. We’re there to access all roof types, no matter how steep or tall, and provide a detailed Roof Inspection. Our inspection is intended to allow the adjuster to make an accurate and complete settlement decision from relative safety so their focus remains on customer service and retention of the insured customer.

Let’s Work Together

Let's Work Together

Roof Inspection Process


Determination of damages and cause of loss

We’ll document roof damage due to:

  • Hail
  • Mechanical damage
  • Wind
  • Installation issues

Visual inspection of the roof

We’ll perform a complete inspection identifying:

  • Leaks
  • Previous repairs
  • Deterioration
  • Ventilation
  • Estimated age of the roof
  • 10×10 hail test squares for each directional slopes
  • Roof accessory count
  • Wind damage count on all slopes

Photo process

Documentation includes photos of:

  • Overview of roof
  • Wind damage count & close-up photos of wind damage for each directional slope
  • Layers, pitch gauge & shingle gauge
  • Hail test square with close-ups
  • Photos of hail damage and hail count
  • Additional roof accessories
  • Repairability test (calibrated to Carrier policy)

Roof Inspection Scope Sheet

The scope inspection sheet we provide on every claim is the most comprehensive in the industry and includes an accurate sketch of the roof, measurements and total square calculations.

Sample Scope Sheet

Meet the Experts

A friendly professional that exists to make the insurance adjuster more successful.

As a whole Ladder Now national team members are chosen for their skill and experience as claims handlers. But that’s only the beginning, Ladder Now is a family of humble, punctual team players that care about each other, their work and their families.

What this means for you is a service partner that goes the extra mile to ensure you and your insured customer are happy and satisfied on every claim.

AboutJOIN Our Team